Xiaomi India — no customer support

Address:

Kamrup Metropolitan, Assam

i bought mobile from xiaomi model name mi4i but accidentally i broke its display.i submitted the mobile to the service Centre of xiaomi ie.netsol associates on 08 june 2105 and its almost a month now but still its not repaired. i have visited the service center almost 10 times till now and the same reply to me every time that the required spare part is not available.this is pathetic as spare parts of a newly launched phone is not available, its shameful being a big brand as the company claims it to be, this is the type of customer support. if spare parts is not available why is the company selling this phone and the worst part the company boosts about selling more than 40000 phones in one flash sale via flip-kart. its seems the company is focused on sale and sales support .waiting for month still no solution does the company cares a bit of customers. indrajit gupta [protected] jobsheet no: W/r[protected] service centre:netsol associates, guwahati, assam