Xiaomi India — Non availability of RO filter , PAC filter and PPC filter regarding

Dear Sir/Madam,

I am writing to express my extreme disappointment with your company's lack of availability of RO filter, PAC filter, and PPC filter for water purifiers both in your online and offline stores. I recently purchased one of your water purifiers just two years ago, and already I am unable to find the necessary replacement filters to keep my purifier running properly.

As a consumer, I have the right to expect that the products I purchase will be supported with readily available replacement parts. However, in this case, it seems that your company has failed to live up to this expectation. Despite my best efforts, I have been unable to find the necessary filters for my water purifier, both in your online and offline stores.

This lack of availability has caused me significant inconvenience and frustration. I rely on my water purifier to provide safe and clean drinking water for myself and my family, and without these filters, I am unable to do so. It is simply unacceptable that a product as important as a water purifier would not be supported with readily available replacement parts.

I demand that your company take immediate action to rectify this situation. Specifically, I request that you immediately make available the necessary replacement filters for your water purifiers both online and in your physical stores. Additionally, I expect your company to offer some form of compensation for the inconvenience and frustration that I have experienced as a result of your failure to provide these essential replacement parts.

If your company is unable or unwilling to meet these demands, I will have no choice but to take my business elsewhere in the future. I hope that you will take this matter seriously and work quickly to address the issue.

Sincerely,
Dr.sridhar (Registered medical practitioner, India)
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