| Address: | 122001 | | Website: | www.xiaomi.com |
Orderno [protected] i had ordered mi note 5 pro and i had made an online payment but since the ordered got cancelled i dont see any refund initiated until now. If I have given the money I should know what all process is going on but i have no communication since 8th june regarding the refund and inhave been calling customer care they tell me to just wait or they have some technical issue not able to fetch anything or on mails they say that it hasnt reach our warehouse where in the mi app it shows clearly its in their warehouse since 16th june 2018! I have been getting mails that the phone has been shipped to you tell us your feedback!! I mean when i dont have the phone why are they sending messages like this and customer care executive keep hanging the calls Thisis so unprofessional.I have seen other online sites making us aware of every single process.You get exact information through their apps, mails and messages and the refund procedure is so smooth. But I have no idea where is the phone or when will my money be refunded. I have no clue.
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