Xiaomi India — Not satisfied with floor supervisor

Address:

Yamuna Nagar, Haryana, 135003

I have booked a mi3 phone. but it is returned due to my phone is not reachable that time.afer that amount is not refunded in my acc till now .from last fifteen days i told him please check. he told me please be patieions . and in my last cal that is on 20-jan 2017 numaber is [protected]. the floor supervisor mr. ramshran that told me i have no autority to give you a time to you. i told him i have send my bank statement to you. you can chk and give me a time so that i am wait.but he gives me a [censored] answer. i don't no. you can listen that call. ia m facing very big problem. i have send you also attachment and details .