Xiaomi India — Order number [protected] redmi 3s

Address:	110001
Website:	www.mi.com/in

I have placed the order for redmi 3s 16 gb on mon, 24-oct-2016 12:28 pm and the devise got delivered yesterday evening.

I am facing the below issue for the devise delivered.

1) i am getting only 7.40 gb out of 16gb of total memory. I have not installed even a single application other than default application provided by the phone. (Snap shot attached)

2) i feel that phone sound is quite low, if the phone is inside in pocket we hardly hear the sound.

3) i have compared the redmi 3s with redmi 2 prime and i feels that the phone screen colour is quite different i mean if i say while colour in redmi 3s it seems yellowish white. It happens with all the colour. I have tried with colour saturation and brightness settings but there is no difference.

There is no refund policy in the company and some one is saying to go and visit customer care center and another guy from customer care is saying that wait for a call from the concern department.

I feel i am trapped now with no option left.

I am very much disappointed from your service.