Xiaomi India — Overcharged for mobile repair

Address:

Yelahanka New Town

Dear Sir/Madam,

I was overcharged for the back panel of my mobile redmi note 9 pro max, which was accidentally fell down and back panel got cracked. I went to get the reciever fixed as I was unable to listen the other side voice, initially when I enquired I was told Rs. 1600/- is the back panel cost, when I went to the service center i was told the cost is Rs. 1900/- and when I submitted the mobile, they have added glue charges Rs. 165/- and service charges Rs. 413/- also. That means they dont even have the glue with them and when it is under warranty then also I was charged service charges.
I was forced to pay the whole amount otherwise they were not giving my mobile back

Kindly take the strict action against them as they are looting the public with unnecessary cost and please find attached the invoice I received