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Xiaomi India

Xiaomi India — Pathetic response from service center

Address:380008
Website:www.mi.com

I have submitted my phone to the Xiaomi Service center located in Maninagar for the Mother Board replacement. Though they have given initial time line of the 10-12 days my device is yet not repaired after more then 15 days.

Xiaomi has very pathetic service center and the experience with this device is also very poor.

Not expected such expensive device to sort its mother board in less then 5 months.
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Comments

I purchased MI Max from on 02.10.2016. After that I got update prompt of MIUI 8 and I accepted. After that I observed that camera is not recording video. I called customer care several time and no resolution. XIAOMI is least concerned about customer issues.
One must go to consumer courts.

Parmal Singh
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