Xiaomi India — pathetic service from mi

Address:	New Delhi, Delhi, 110059
Website:	www.mi.com

Hi Team,

I am using your Redmi note 4 since 9 months recently I had a very bad experience with your customer service as I was facing some software issue with my handset so I called your customer care number and the executive told me this is a software issue you need to go to service centre for that when I went my near by service centre ( Maahir Enterprises Shop No-F/Wz-261
Main Najafgarh Road, Near Metro Piilar
No-669 Uttam Nagar, Delhi 110059) they check my phone and said this is a liquid damage we need to change mother board & as it is a liquid damage so we consider it out of warranty you have pay amount then only we update software. I said all hardware is working fine then why I will pay this amount. This is software issue you just update the software it will be fine. They said no we have to change your mother board first then only repair it. They are just trying to fool me but I deny for that then I went to near by phone repairing shop person told me this is a software issue only you have to pay 200 only and it will be fine.So I gave 200 to that and my phone is working fine. NOW MY CONCERN IS WHY SERVICE CENTRE EMPLOYEES FOOLING PEOPLE.

SUCH A PHATHATIC SERVICE YOU'RE GIVING.

I paid 200 rupees for my inwaranty mobile phone because of service centre employees were trying to fool me.

I want my serious action against them.