Xiaomi India — Phone not found in box after received

Inbaraj V

Address:	Bangalore, Karnataka
Website:	mi.com/in

I have ordered Redmi 3S Prime Grey 32G phone via MI store app on December 23, 2016. And I have received the product on Dec 24 at 4.25 pm. And my order id is [protected]. When I opened the box, I found that the main product PHONE IS MISSING in the box.

I have contacted customer support many times. And they sent me the same template for more than 30 times. I don't find any improvement and I don't believe that the query will be resolved from their end. And Incident id:[protected].

I want the amount (8999 rupees) to be refunded.

Was this information helpful?

No (0)

Yes (0)

Related Xiaomi India reviews

View all 6124 Xiaomi India Reviews

Comments

Kaustubh Dhotre

from Mumbai, Maharashtra

I have mi note 3 phone..Got some issues.. Past 2 days i went to 2 service centre waited in queue for hours and even called customer care but I'm not able to get mi protect service.. no one is answering the coustomer care number.. it's been only 6 months I got phone and in addition I have accidental warranty still I'm not getting any service..