Xiaomi India — Phone not repaired on time

Address:Mumbai City, Maharashtra, 400709

Sir,
I have cell phone xiaomi mi4i there was a problem with the display as there were lines on the display. So I deposited it to the service centre in vashi in Navi Mumbai, Maharashtra the service centre told me that it will take 10-15 days to be repaired . I deposited on 16th june 2016 and the delivery date was 30th June 2016 after 10 days when I called I received the answer that the spare parts are still not available and they asked me to wait for some more time I called on
companies toll free number to register the complaint but they also ask me to wait .I have no status of my complaint its 30th June 2016 today and when I called the service centre they said that the spare parts are still not available I don't understand when the service centre has given a 10-15 days delivery time and its almost exceeding the delivery date so why can't they help in my issue.
I am filing this complaint because as the service centre has not repaired my cellphone on time and being informing the company through the toll free number and raising complaint several times my complaint has had not been resolved.
Was this information helpful?
No (0)
Yes (0)
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Xiaomi India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    4%
    Complaints
    6125
    Pending
    0
    Resolved
    259
    Xiaomi India Phone
    +91 92 1269 2126
    Xiaomi India Address
    Indiqube, 1st Floor, Marathahalli ORR, Kadubesanahalli, Bangalore South, India - 560103
    View all Xiaomi India contact information