Xiaomi India — Phone permanently locked

On 23 july 2016, i purchased a mi max phones gold from your online store through mi for 14999/– order number[protected]. The phone lock was not open;only emergency calls. All way try phone not open; the company reject replacement
Ordered from
Tvs electronic limited
C/o dhl
4th floor, plot no 193-197&254258
137&248-249 jigani link road,
Bommasandra industrial area
Banglore-562106