Xiaomi India — Phone submitted for repair on 10/09/2015 still not recieved

Address:Gautam Buddh Nagar, Uttar Pradesh, 201301
Website:www.mi.com/in

I submitted my phone at Xiaomi Service center in NOIDA at Satyam Communication on 10/09/2015. the Service center informed me that phone has got a motherboard problem and it will take at least 25 days to get repaired. I called them up after 30 days on 10/10/2015 and got to know that phone has still not been repaired and it will take another week to get repaired. After another week I am calling at service center but nobody picks up phone despite repeated calls and follow ups. The company is fooling around people and this is a very poor service experience from Xiaomi. I am not sure what these people are trying to do. They are selling their bad quality phones in the market with zero service availability. If the company cannot repair phones, then they should return our hard earned money. These type of companies should not be allowed to do business in our country
Was this information helpful?
No (0)
Yes (0)
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Xiaomi India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    4%
    Complaints
    6124
    Pending
    0
    Resolved
    259
    Xiaomi India Phone
    +91 92 1269 2126
    Xiaomi India Address
    Indiqube, 1st Floor, Marathahalli ORR, Kadubesanahalli, Bangalore South, India - 560103
    View all Xiaomi India contact information