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Xiaomi India — poco f1 refund

Website:www.mi.com/in

I had ordered poco f1 against order no [protected]. Online payment was made on 7th october, 2018.
The courier refused to deliver the product and gave wrong rto reason. Courier dispatched the product to mi warehouse on 13th october 2018 but even till today the product is not reached its warehouse.
I have called its call center 7 times but customer service executives are not giving satisfactory reverts. I have raised 3 complaints through call center (Woin[protected], woin[protected], woin[protected] but no communication received from mi yet. I had also mailed them couple of times. Still no revert on making as well. No refund is received yet.
This is mental harassment what mi is doing with no fault of customer.
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Oct 24, 2018
Updated by Bhakti Rawle No revert received from Mi India. It is highly unprofessional behavior towards customer. The courier is not able to deliver the product to warehouse of Mi and in this customer is suffering. Mi has very weird policy of not refunding customers if the product is not delivered by its appointed courier to its warehouse.
Mi surely has lost its loyal customer and in future many more not because of quality of product but due to poor customer service
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Comments

No revert received from Mi India. It is highly unprofessional behavior towards customer. The courier is not able to deliver the product to warehouse of Mi and in this customer is suffering. Mi has very weird policy of not refunding customers if the product is not delivered by its appointed courier to its warehouse.
Mi surely has lost its loyal customer and in future many more not because of quality of product but due to poor customer service
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Please my poco f1 replacement order

Email:[protected]@gmail.com

Mobile number :[protected]

Isue: Screen bludding

Please pic up my phone

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