[Resolved]  Xiaomi India — Poco x3 pro mobile exchange with low end mobile

Address:

Hyderabad

I gave my mobile to service centre in Madhapur, Hyderabad since it had a line on display which occurred due to manufacturing defect. They said they will repair and give it to me initially, and now they are saying that there is an issue with the motherboard and there are no spare parts available, and they will replace my mobile with another model. I gave them 8 GB ram, 128gb storage with Qualcomm Snapdragon 860 Processor. Now they are offering a mobile with 6gb ram, 128 GB storage with
Qualcomm Snapdragon 732G. I did not accept since ram and processor is very less when compared to the mobile I gave them. They are saying I can accept their offer or take the mobile, which I gave them. I brought that mobile 5 months back, which is under 1-year warranty.