Xiaomi India — poor customer service kharghar india

Address:

Raigad, Maharashtra, 410209

I submitted my phone with touch issue

1. A person say they will not repair the pone and inform that they will charge 3.5k though it is under waranty. So pay him 2.7 k and he will help

He was so true. His name is yousuf and the company is do so.

2. I submited the phone and they simply formatted the phone and return to me

3. Then compain the customer service they said to get the job reference number

4. The person refuse in service center who said to come on monday.

5. I went back to get the job reference since i didnt trust they gonna repair on monday and asked the job reference number

6. He said will not repair the phone and started making excused

My phone is still under warranty and he refused to change the touch pad.