Dear Sir/Madam,
Writing this email to notify you about very poor or say the pathetic service from your Xiaomi Smart Tv Technician Team.
My service request for Mi Smart Tv was generated on 22nd October. But Till now resolution has been provided on this, around 9th of November I had received a call that they are canceling the service request and when I did follow up on twitter DM, I was informed that my service token has been cancelled and I need to approach the customer care toll free number for another service request.
It's been over a month since the problem of my smart TV is not fixed yet and everyday on the toll free number I am assured the same thing to wait for 8-10 working days and I have been waiting since 22nd October.
Request the grievance to intervene in this matter and provide me resolution.
Details - Mi Smart Tv 40A Horizon Edition
Service No - #M5085455
REMARKS - IF YOU WANT PEACE OF MIND THEN NEVER BUY MI SMART TV AND OTHER PRODUCTS Was this information helpful? |
Post your Comment