Xiaomi India — Problem in redmi 3s phone

Address:Vadodara, Gujarat, 390007
Website:www.mi.com/in

I have received new mobile - redmi 3s prime throgh filp kart on 20/09/2016, (Have booked on 14/10/2016) after 3days of delivery, moible is stops working so i have given it at mi care - race course cirecle baroda on 23/09/2016 and return back to me on 25/09/2016 then after again problem created - on 02/10/2016 and once again given at mi care and they have return back on same day then after again problem created in evening on same day but not able to give back to mi care on 03/10/2016 as they have denied to accept as time is over for that day, so mobile submitted on 05/10/2016 as 04/10/2016 is holiday on 04/10/2016 (Tuesday) and that time they have confirmed that mobile having mother board issue and it to be replaced and it will take time of 15 to 20 days. Till today (04/11/2016) i have not received and i have given complain at flip kart and mi during the period many times but till date i have not reciived any concrete solution on this. Now flip kart is not ready to replace product still it is defective and mi care is not doing repairing. I have requested to both the replace mobile or refund back. But till date no any solution received from both
+3 photos
Was this information helpful?
No (0)
Yes (0)
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Xiaomi India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    4%
    Complaints
    6125
    Pending
    0
    Resolved
    259
    Xiaomi India Phone
    +91 92 1269 2126
    Xiaomi India Address
    Indiqube, 1st Floor, Marathahalli ORR, Kadubesanahalli, Bangalore South, India - 560103
    View all Xiaomi India contact information