Xiaomi India — Received damaged product(Redmi 3s prime)

Sunydiji

from Indore, Madhya Pradesh

Address:	Indore, Madhya Pradesh, 452006
Website:	www.mi.com/in

Aug 21 2016 I recieved damage product (Redmi 3s prime), which I booked from mi.com. next day I complaint about it at mi customer care and its almost 25 days past and still they are saying that we're investigating and we'll contact you soon.
When I asked about refund they said they have no refund policy. They are not replacing my product and keep saying same thing.

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Sep 24, 2016

Updated by Sunydiji now almost 1 month is past and still they making the same excuses, like - our team is working and contact you soon...