Xiaomi India — Received defective handset company not give replacement

Address:	Ahmedabad, Gujarat, 380054
Website:	www.mi.com

I purchased redmi note 3 from mi.com on 9-march 2016 its order number is [protected].

Receive handset on 11-march after receiving handset i found defect on my handset and i raise complain on call.

There is problem in video play when i play any video voice is breaking .

For this issue i contacted mi chat support and call mi customer care in 10 days of purchasing my phone and talk executive more than four time still i facing this issue and all chat executive not give me proper answer and disconnect chat also i contacted thru call several time .

Now they say its 25 days from purchased so they dont replace my phone


I want replacement of my phone.