Xiaomi India — Recieved damaged Mobile again after replacing defect mobile

Address:562106
Website:www.mi.com/in/index.html

Order number: [protected]
Mobile: Redmi note 3 32gb gold
Cost: 12000
I have requested for replacing my mobile since it is having an display issue. i received an new replaced mobile after 1 month 15 days fighting with the service center people and finally i received an damaged mobile after replacing the mobile physically scratches are visible on mobile.
They have send me the used one or the mobile which some other person has returned having any defect similarly which i have done and they are replacing the mobiles in such a way.
I dint even buyed in offers or second hand sale to use an used mobile with scratches.
i need solution for this my MI India.
The service giving from MI is very very bad.
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Comments

Redmi note 3 is a good phone but best when this gives the jio unlimited internet offer. every small small compinies gives this offer but redmi not giving this offer that's bad . please give us this offer to all consumers.
I had purchased redmi note 3 and within 25 days my phone headphone jack to operate FM and headphone is not working properly. How can I trust the quality of mi products after this incident .This shows how poor quality phone is this and my thought to buy any other xiomi mobile affects after showing this.
I am submit my phone at xiaomi service centre on 4th aug 2016 for change motherboard. they told me for return phone within 15-20 day maximum but till date they dont give my phone back & at the time of inquiry on service centre their behaviour are so bad. how to deal with them?

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