Address: | Rajkot, Gujarat, 360003 |
Respected sir,
being an consumer i have to file complaint through consumer forum and court against xiaomi (china smarphone company-mi company).
I order xiaomi redmi note 4g smart phone on dt. 30.12.2014 and i got the same on 1.1.2015,
at the first look phone have not any issue. But after 5-6 month my phone screen have got spots.
I also knew when i check it with dark background images and videos., time by time no. Of spots get increse now 80% of screen have white spots.
I contact to customer service " service.[protected]@xiaomi.Com", but they suggest me to contact service station which is not available in our city rajkot -gujarat- india,
nearest service station is ahmedabad which is 250 km from our city.
I contact ahmedabad, bapunagar service station but they are irresponsible with us and tell me new issue which i am not faced prior. Issue as per service center engineer that my phone have charging socket issue. But i have not any issue with charging and data transfer through usb/ otg cable.
Then i again contact company regarding this all matter but comp[any also not gives any proper resolution.
Even my warranty is now going to complete on 1.1.2016 i am get any resolution from company.
Help me to solve my issue.
Also guide me that how i got resolution from company.
Find here my invoice copy.
Waiting for your reply,
regards,
naresh
[protected]
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