Xiaomi India — Redmi 2 Mobile product repair & support service is very poor | |||||
In Aug-15 my phone was getting high temperature & battery was draining fast by internal app "mediaserver", rear camera was not working, because of this issue they have replace a motherboard and gave my mobile in 30-40 days which is almost a month.. On 15-Oct-15 for the same issue like Getting high temperature & battery was draining fast "mediaserver", they have kept my mobile for again 30-40 days and gave me on 23-Nov-15. now on 1st day mobile was getting high temperature & battery was drained fast on 2nd day it works good compare to 1st days and now on 3rd day network symbol says No SIM..!! If after getting repaired by authorized service center I am getting issue with my cell phone in only 7 days and the customer care says again visit service center & service center says again submit to repair, it means If I resubmit it then it will again waste my 30-40 days .. so total 60 days of warranty has been wasted and not again more 30 days is going to waste.. Now i have no faith on this Mi (Xiaomi) company & their Service center. I feel like they are selling defected pieces to customers.. Was this information helpful? | |||||
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