Xiaomi India — Redmi 2 prime not repaired even under warranty for over 1 month

Address:	Kolkata, West Bengal, 700023
Website:	www.mi.com/in

My redmi 2 prime smartphone was submitted to the service center for servicing because of back camera problems. They said they would fully replace the motherboard for free. My product is under warranty. It has been more than 35 days and despite repeated communication with the service center they are saying that in 10 more days "maybe" the parts required will come. As a customer, i am being harassed.