Xiaomi India — Redmi note 3 adapter issue not getting resolved

Address:

Chandigarh, Haryana, 160101

Dear team,

The service center in chandigarh is not providing services up to the mark.

I purchased 2 mi mobiles 2 months back and one of the mobile's charger is not working after 1 month o[censored]se. I went to service center for replacement and after 4 hours of waiting they kept the adapter and said you will be informed regarding further details, adapter will come to service center after 20 days. They din't even gave any reference number and when i asked to share at least some reference details their response was rude.

After that i have not got any further communication and they are not picking phone number mentioned on their website.
This is really harassing. You guys are setting up market selling products in bulk and then failing in providing services.

Details of service center:
Exclusive xiaomi service center

Address: sco[protected], first floor, sector 22 c, chandigarh, 160022
Phone:[protected]

This issue has gone through a mail chain too, but its been left unresolved and is closed.

Kindly contact me at [protected]