Xiaomi India — Redmi note 3 handset

Address:

Aurangabad, Maharashtra, 431001

Respected sir I am taking pickmi service for redmi note 3
they sent me mail regarding payment I am also paid reparing amount Rs.4014/- on 12th Aug from that date no response from mi customer care staff they only tell me if handset reparing under process, and customer call not connected many time dial please, I am also sent mail regarding same but same time replay is same please tell me how much time to receive my mobile in good condition
My detail is
Enquiry no.[protected]