Xiaomi India — Redmi note 3 -logistic charge for the second time when the device wasn't repaired last time when sent through pick mi service less than a month a

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Hii
i got the mail from pick mi service and they have sent a payment link of logistic charge. but i am not supposed to pay a single rupee because the device was sent unsolved from the service center less than a month ago. my first inquiry number was [protected]. i had made a payment of Rs.3098 for changing the glass of the device and 189 as logistic charge.But the glass wasn't changed. and there is battery overheating problem which i had mentioned even while sending my cell for the first time. my new inquiry number is [protected]. pls resolve my problem.