Xiaomi India — Redmi note 3 replacement not received

Address:	Ujjain, Madhya Pradesh, 456010
Website:	www.mi.com

Dear sir

I have purchased redmi note 3 from mi.com on 07/07/2016, due to defectiveness of product i have requested for replacement of phone i have personally courier the phone as there is no return available on my address, phone reached at warehouse of company on 25/07/2016, from company side there is no response when i will get my phone. I have talked to customer executive many times neither they are giving any status of my phone when i will receive, they are saying our team member will contact within 24 to 48 hrs every time but its more than 22 days. Kindly resolve the problem.