Xiaomi India — redmi note 4- bending the back metal inside and my phone bending in between volume key and power button.

Address:Thiruvananthapuram, Kerala, 695102

Dear sir, 3 months ago i brought a redminote4 gold colour mobile from flipkart through online. Now i am facing problem with the mobile. As the back pouch of the mobile is slightly bending towards battery. As i am panicking it may results towards a ballast as the pressure increase in the battery when the pouch touches. And also bending my phone in between volume key and power button. Solease exchange my mobile with the new mobile or check my mobile throughly and ensure me that mobile is in safe condition
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I have brought a phone redmi note 4 from ebay on 10 may 2017 paisepay ID [protected] Dc No.IST19106.It is not working.It's in warranty period but service center has refused service because it is brought from ebay
Amrendra srivastava
mb.[protected]
eBay.in Customer Care's response, Jan 4, 2018
Dear Customer([email protected]),

We are sorry to hear that you've been having this experience. Since we can't reach you so you can contact us here: http://ocsnext.ebay.in/ocs/home

Regards,
Team eBay
I must admit that the body is kind of weak, I just took the phone out of my back pocket and found that it looked like Lg flex :)
I sat on it in the car. The good news is that it is pretty easy to unbend it back. Still, I hope that xiaomi will improve the body with some reinforcement in the future model. I realize that this is the reason why the screen keeps cracking without apparent smacking or dropping accidents. So make sure you are using a reinforcing case with note 4, otherwise this is a great phone!

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