Xiaomi India — redmi note 4 no replacement provided

Eshan Rajkumar Bhujade

from Pune, Maharashtra

Address:

Bangalore, Karnataka, 411057

This is very serious issue. Attention all.
I purchased a redmi note 4 mobile from mi.com and when i received the mobile it was damaged. They asked me to send the mobile back to them and they will send a new mobile.
But from the last 2 months i have even not got the mobile back. I ordered in september and now it is november. I called them several times but still no revert from backend team of mi.
Very frustrated from their service. Can anybody please suggest me what shall i do now?

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