Xiaomi India — redmi note 4a

Address:

Madurai, Tamil Nadu, 625001

The case id for the recent interaction you had with us is[protected]
I have received 2 redmi note 4a as gift from singapore. One set is working fine.in another set in first slat what ever sim inserted, sim is deducted but service like dialing, internet are not getting. One jio sim, which is working in other phone and in other redmi 4a, put in first slat. No dialing and no internet service is getting. I contacted in toll free number as adviced first mi update is installed and then reset to factory setting. Even after i could not get any service. Your technician told that there may be hardware problem. But he did not suggest any solution to the problem. I could not use new phone even after 3 months. Hence i request you to replace the device or set right issue.
Kalyanasundaram
Email [protected]@yahoo.com