Xiaomi India — redmi note 5 phone

Address:

Lokepur road,Near ADI Vishwakarma Furniture, Near Advocate Somnath Roy Chowdhury's House, Bankura, West Bengal, 722102

Please provide ota update for redmi note 5.

There is no update from the last 4 months for redmi note 5... (
The last update was provided on first week of november 2018. Till now, you don't give updates for redmi note 5...!!!

Why...???
Please answer me...
I had requested many times from mi customer care, service centre, social media platforms, etc.
My miui 10 version is:- 10.0.4.0 oreo.