[Resolved] Xiaomi India — redmi note 6 pro complaint network and sound rough
Xiaomi Technology India Private Limited 8th Floor, Tower-1, Umiya Business Bay, Marathahalli-Sarjapur, Outer Ring Road, Bangalore, Karnataka, India, Pin Code – 560103, Bangalore, India
DiDilip Sahu2019 on Apr 19, 2019
I buy online mi store phone redmi note 6 pro on 27 march 2019. It was problem in network and sound. I call several times to customer care, they tested hardware and diagnose online and suggest to rest your phone. I did so, but problem same persist. I went to two times service center. They reset phone and second time replace hardware, but problem was same. They told me the this phone has this standard. It will not be compare with another one. The behavior of receptionist person was rude when i asked for replace the part.
She told me, you may charged for open phone and parts charge, i argue this is new one, not old than one month. Then she agreed to replace part but unfortunately my luck was not with me.
Order date - 25 march 2019
Complaint marked as Resolved May 4, 2019
Do not close it, it is pending and will be onward pending. Company is not want to resolve issue.
They are deceiving me only. Please do resolve issue or refund my money.
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