Xiaomi India — redmi note 7 pro

Address:

Kolkata, West Bengal, 700107

I bought the redmi note 7 pro on the day of launch. I've been plagued by issues since the beginning. I cannot shift pictures or videos between sd card and internal storage. Anytime i do, they're getting lost. Cannot locate them in the file manager. Half my pictures aren't even showing up on the sd card after inserting the sd card into the phone. I don't know how or why this is happening. But there are no issues with my sd card as it worked fine on my previous phone.