Xiaomi India — redmi note 7 pro unbearable service charges. | |||
My complaint is about the excessive charges in the mi service center. I had taken my phone to the mi service Center in Rajajinagar on[protected]. And as they took the phone without checking the phone correctly they informed it might be liquid damage. And they informed there will be inspection charges of ₹118 and then made me sign the document for charges. Then after 2 hrs of inspection they informed me that i had to pay ₹12623.64 for the repair. And when i informed them that the phone was under warranty. They responded that liquid damages are not covered under warranty. So as the charges were unbearable i declined the charges and they made me pay ₹118 and rudely told me that who told you service is free. Also insensitively suggested on getting a new phone. Also when i asked is there any alternative rudely gestured no. I feel very displeased as the cost of a new redmi note 7 pro phone in market is ₹11999 for the 4+64gb and after bank offer we can get it for 10, 800. And they are trying to excessively charge more charges for a service than a new phone itself. :(. Was this information helpful? | |||
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