Xiaomi India — redmi y1 3 +32 g, screen display black

Address:

Bhopal, Madhya Pradesh, 462030

I have purchased Redmi Y 1 3 +32 G from authorized dealer m/s Prakash Music centre Bhopal on 12 th Aug 2018, but my phone screen display became black on 4th Sept 2018. On same day, I have contacted to customer service at Satyam computer bhopal, but still today (21/9) I have not received my mobile .First time I got response that motherboard need to replace, second time network issue, I don't understand that what standard company is following for manufacturing n quantity.Why company is not replacing such mobile? I am very disappointed due to such service n thinking to put case against company in consumer forum for such harassment to me if they don't replace such scrap mobile.