Xiaomi India — refund not received back

Address:

558/c railway colony 3rd avenue smith road civil lines allahabad, Allahabad, Uttar Pradesh

I have puchased mi mobile which was returned but has not been refunded yet. Ordered on 10 june 2019 ordered cancel on 14 june refund initiated on 25 and proceeded successefuly as but credited in my account yet. Order no[protected]. Refund no.[protected]. My recent complaint no. Woin[protected]. It been a month my money has been of no use i n case of emergency because i have to buy another but i dont have money to buy they said refund will be credited in one week but it has been now a month almost i have buy new mobile i need it urgently but i dont have money to because there lie telling about the refund policy and deleying in my refund and they keep on saying one of representative call you and sort this but no one called yet