| Address: | Bangalore, Karnataka | | Website: | Mi.com |
Mi India-Regarding not getting my refund still now
Hello Mi,
Mi Order Id- [protected]
Delhivery waybill no.[protected]
I have booked a phone Redmi note 5 pro (red)64GB+4GB on 22nd Of November 2018 through Mi.com and made the online payment of 13999 by my debit card. After that they shipped my product to Delhivery courier on the same date, after two days delhivery returned the product to the seller of Mi on 24th nov. Then i contacted to the customer care they told me that delhivery returned the product due to technical issues and your refund will be generated as soon the product reaches to the warehouse. After two days, again i called to the customer care they told me that your refund id[protected] is generated and hence refund has been initiated on 26 November and amount will be credited in your account within 7-10 business days. I waited still 14 days means two week despite of that i didn't receive any amount in my account. Again i contacted to customer care they didn't give the satisfied answer, as they only making us fool. Even they don't want to share the ARN/RRN number so as i contact to my respective bank for the refund. I never expected this from Mi India that they don't want to refund my money back at promised date and not delivered my paid product. How cheap the service of Mi is. The third party sites (Flipkart, amazon) are more better than Mi.com.
Please refund my money as soon as possible otherwise I'm going to post it to everywhere and i will have to report to the police/consumer forums and file a case regarding my refund. It has been so delayed. Please help me.
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