My order nunber is: [protected]
My order got cancelled before delivery due to covid 19 and was waiting for refund. I called customer service and they said they have refunded the money on last month and after submitting a complain here i didn, t recieved any calls. I called them and they are saying please contact with the bank for the same we have initiated a refund from our emd. I called my bank they are saying they haven't received any refund and they said please provide me the transaction i'd amd the mode of payment how they transfered the amount by neft or imps. When i asked the same thing from mi cistomer care they said they don't have any trancrion details for this please check your bank.
One of them said the money has been refunded on 19th may.
What is going on, they don't even know the date, they are giving me a transaction id which is useless. I need my money back, it's been more than 2 months. I am getting no response.
I do not think i am going to get my refund, please help.
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