Xiaomi India — regarding pie update on redmi y2 devices

No action is being taken about pie update on y2 devices and mi community workers are also not giving satisfactory answer.
They aren't working as they should be. It's been 4 month since we have been told about update yet no response... Hence take quick action on this and kick out those moderator and device team members soon.. It's a request from 17k person who are using the product and been asking same... Reply fast