Xiaomi India — Regarding replacement of defective product

Address:	560103
Website:	www.mi.com/in

Dear sir,
In continuation to my regardless efforts to replace defected power bank i am requesting you to please make replacement through delivery boy from my address as i am unable to approach ujjain service center.
I have requested several times through customer care[protected] they always said that you will receive a call from us and then delivery boy will collect the product. But till today i haven't received any call from you.
Now your customer care number is always in busy status. You are cheating with your customers. If you are not able to arrange replacement then please provide me higher authorities contact.
Regards,
Saurabh nagariya
[protected]
Order id [protected]