Xiaomi India — Replacement delay a month

Address:Bangalore, Karnataka
Website:www.mi.com

i had purchased mobile on 30th march 2016 and till today 2nd may 2016 there is no replacement done by the company.
everytime i called their customer care they told me to wait for some day your replacement is accepted but we are sorry sorry sorry...
everytime i call them they say sorry nothing we can do..sorry sorrry
they say my replacement is on high priority, and till now their is no pickup done by them.
my ticket id: 1431884
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Since when I purchased Redmi phone with in 10 days its getting heating & battery draining issue. I raised call to service center they changed my motherboard & given me after long days 15 days. After one few month same issue m facing. How many time should be do this for this cheap phone. MI is worst cheapest service centre..

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