Xiaomi India — Replacement not received after a month (promised within a week) | |||
I purchased a Redmi 2 phone online from Mi.com/in on Aug 10th 2015 (Order No: [protected]) The phone had Network Issue. I sent an e-mail to service.[protected]@xiaomi.com on Aug 27th 2015 regarding the problem. The Xiaomi India did not respond. I talked to their CustomerCare No[protected] on 31st Aug 2015. The guy instructed me to return the phone for replacement and provided me the address of the warehouse. I sent the phone on the same day (31st Aug) to the address. Since then, almost daily I ask for the replacement but Xiaomi India not paying any heed. Help me get my phone back or refund my money. Was this information helpful? | |||
 1 Comment | |||
Comments
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
4%
Complaints
6124
Pending
0
Resolved
259
+91 92 1269 2126
Indiqube, 1st Floor, Marathahalli ORR, Kadubesanahalli, Bangalore South, India - 560103
View all Xiaomi India contact information
The guy instructed me to return the phone for replacement and provided me the address of the warehouse. I sent the phone on the same day (28st Aug) to the address. Since then, almost daily I ask for the replacement but Xiaomi India not paying any heed. Help me get my phone back or refund my money.