Xiaomi India — Return mi vr play

Address:

Kurukshetra, Haryana, 136119

I but mi vr play at 11jaanuary 2016 from mi.vom. and order comes at 13 january.order comes was not as I thought and also defective. I call mi care he says he has not any return policy .but in the invoice of mi vr says he has return policy.what to do of this mi vr play...
Help me as soon as possible my order number is [protected]
My mobile number is [protected]