I had complained on the 21st regarding the broken front brush & also complained that the demo person could not explain all the features as he said that this is a new model & he is not aware of all the functions.
I purchased the machine on the 18th & still cannot use it because of the demo delay, also the broken brush has still not come.
In the first place I dont understand why the brush should break the next day only, does this reflect on the quality of your products.
I don't understand why you send staff who are not trained for giving a demo.
Also when the company doesn't have spare parts why do they launch and advertise the product.
How would you feel as a customer if you have purchased a product for Rs.30000/- and cant use it only because the company doesn't have a person to give a demo.
Till Today nothing has been done, neither have I got the spare part nor the demo, I have been complaining by email as well as phone but I have not got any definite answer.I would strictly advise customers not to buy prodicts from this company.
Please resolve this problem
Please do the needful at the earliest to avoid further unpleasantness, Was this information helpful? | 
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