Xiaomi India — Screen glass cracked due to heat

Address:

560047

Hi Support, I am extremely disappointed with the effects after using the Mi4i phone after 4 months. There was a huge connectivity issue with the phone, everytime the call gets dropped when I pick up the call. Today while I was driving, I got a call and the vibration was very loud specifically different, and when I was supposed to pick up the call, the phone got slightly hit on the steering and the glass seem to got a crack, and the phone became hotter as usual. Please do note that it was a very slight touch and the phone didnt even fell.It was hold tightly and I am now in huge trouble. My brother is using the Mi phone Xiaomi from a long time, but I am very disappointed with the incidents, Would be grateful if you can sort this ouw as I have never used any duplicate stuff. Thank you