Xiaomi India — service center service

Address:New Delhi, Delhi

Worst service center. Just bluffing customers with inflated charges for repairs at uttam nagar center, n delhi. I had mi max with touch sensor not working after update& broken screen. They charged rs 118/- for checking vide their bill no 2074 dtd 21 may 17 and informed me that ic of motherboard was not working and whole motherboard needs to be replaced which would require rs 10000/- repairs charges which included lcd screen, touch sensor, motherboard and battery. Imagine!!! At such price point much better and advanced mi phones are available in market.
I then moved to local vendor who found the problem with os software and corrected it and also replaced broken screen for just rs 2500/-. (All inclusive). Now my phone is rocking.
Please, appoint trained engineers who really know about software and hardware of your phone and not just sit there fleece unsuspecting customers.
Thanks
Inderjeet
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Technical Support Engineer not showing to install new TV even after getting the confirmation on appointment. i tried calling customer care multiple times and I got every time new slot but Technical support engineer never shown.
Finally I was able to get the complaint number created.
Complaint Number#WOIN[protected]
service.[protected]@xiomi.com

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