Xiaomi India — service center technical team support

Address:Mumbai City, Maharashtra, 400059

Hello i am writing about service quality of mi customer care executive and service center technician. I have submitted the phone to one service center in borivali - mumbai for touch pad not working issue. After phone observation one of lady technician informed that need to put some solution in touch pad so it will start working and you have to pay rs. 100+tax. After some time she come to me and explained that phone is out of warranty due to liquid damage, i[censored] want to repair please pay rs.7000.00 [ this is more than new phone cost] because mother board of phone faulty.
My question is my phone was working while submitting for repair then how motherboard went faulty? There were lot of exchange happened but they are hiding the truth, even there way of communication is also worst.
I want to speak to some one who will help me in this case and help to repair mobile. I have purchased this just 3 months before. If mi team is helping then i will have to take help of rti. My complaint no #[protected]
Was this information helpful?
No (0)
Yes (0)
Complaint comments 

Comments

Mi power bank duplicate, and charger is not working, hand free very very poor quality, please change the original working items or refund my cash.
Cemra of my mobile detailed below not working.
Model Redmi 3S
IMEI SLOT [protected]
Sr no 19f5e6ed7d23
Date of purchase Sep 2016
Main camera of mobile is stop working.
Pl look into the matter and resolve the issue at the earliest

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Xiaomi India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    4%
    Complaints
    6125
    Pending
    0
    Resolved
    259
    Xiaomi India Phone
    +91 92 1269 2126
    Xiaomi India Address
    Indiqube, 1st Floor, Marathahalli ORR, Kadubesanahalli, Bangalore South, India - 560103
    View all Xiaomi India contact information