Xiaomi India — Service under warranty

Address:

533001

Hello,
This is Rahul Kumar Jain from Kakinada Andhra Pradesh (533001) Email : blazing.[protected]@yahoo.com

I have given my MI4 Phone to MI service Center through Pickup services FedEx, The pickup was made on 16/17th March and it's been 15+ days i still didn't receive any call from your end. I called up MI service center many times they said i have to pay 189 for Pickup and Drop charges, as i told them i have selected the COD mode but now they tell me my PINCODE doesn't support COD ( but while in payment link, COD was clearly selected ) but still i told them ok no problem send me the Payment link again so i will pay and it's been 4 days since my request for new payment i haven't received any yet.

My Enquiry Number : [protected]
Tracking no of FedEx:[protected]
Pickup code: VTZA5
Invoice no :[protected]
Invoice Date : 27 Jul 2015

Please resolve this issue ASAP