Xiaomi India — software upgrade caused motherboard damage

Maheshgouda Patil

from Bengaluru, Karnataka

Address:

#009, Ground floor, Purvi Pride Apartment, Gunjur playa road Bangalore, 560087

I have Redmi Note 5 Pro which is under warranty, recently done software updates, phone reboot and started showing only MI.com display all the time. Almost waited for more than an hour thinking that taking longer time to update.

Reported: Phone is not booting after software upgrade (Showing only MI.COM or FASTBOOT option)

After inspection : Can't Charge and not getting power on

Caused : Mother board damage

How come software upgrade cause motherboard damage ?

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