Xiaomi India — spare parts for older phones not available

Website:

www.mi.com

My redmi 2 phone has its charger port broken because o[censored]sage. I called the customer service - they directed me to go to service center. When i went to the service center/ i showed my mobile and they said the spare parts are not available. There explanation is since the phone is of older model the spare is not sent by the manufacturer. I called the customer service number again and they also said the same thing that they dont supply the spare since the phone is old. Its total rip off